Privacy Policy

This Privacy Policy Statement (“Policy”) describes how Jewelmart (“We”, “Us”, or “Our”) collects, uses, stores, processes, and discloses personal data when you access or use our website www.jewelmart.in and mobile application Jewelmart (collectively referred to as the “Platform”).

This Policy is an electronic record in accordance with the Information Technology Act, 2000 and rules made thereunder, as amended from time to time. This document does not require any physical or digital signature.

By accessing or using the Platform, you agree to the collection, use, storage, and disclosure of your personal data in accordance with this Policy.

1. Collection of Personal and Other Information

(a) Information We Collect

We collect only such information that you voluntarily and knowingly provide while using the Platform, along with certain information related to your activity and usage trends.

(b) Personal Information

Personal information collected may include, but is not limited to:

Name, username, and password
Email address and mobile phone number
Billing and shipping address
Age, date of birth, gender, and nationality
Location or map information (if you choose to share)
Order history, browsing behavior, and preferences
Images, content, or other materials uploaded by you

(c) Mandatory Account Registration

For purchasing jewelry products, guest checkout is not available. You are required to create an account and provide accurate personal information to place an order.

(d) Communications

By registering on the Platform, you consent to receive:

Transactional communications
Order-related notifications
Promotional messages, offers, and updates

You may opt out of promotional communications at any time using the unsubscribe option provided.

(e) Use Beyond Original Purpose

If your personal data is required for purposes beyond those originally stated, we will notify you and obtain your consent where required by law.

(f) Data Retention

Your personal data may be retained for a reasonable period even after account termination.
Content uploaded by you, including images, may be retained indefinitely unless deletion is legally required.

(g) Voluntary Disclosure

You are not obligated to provide personal data; however, refusal may restrict access to certain features or services on the Platform.

(h) Legal Compliance

We comply with applicable data protection and security requirements under the Information Technology Act, 2000, including rules relating to data security and breach reporting.

2. Pricing Disclaimer for Gold and Silver Jewelry

Prices of gold and silver jewelry are subject to daily market fluctuations.
Jewelry prices displayed on the Platform may change without prior notice based on prevailing market rates.
Final pricing applicable to your order will be the price displayed at the time of order confirmation.

3. Disclosure of Personal Information

We do not sell or rent your personal information. We may disclose personal data only under the following circumstances:

(a) To fulfill the purpose for which the data was collected
(b) With your explicit consent
(c) To enforce our Terms of Use or internal policies
(d) To comply with applicable laws or regulations
(e) Pursuant to court orders or requests from government authorities

4. Authenticity of Information

(a) We take reasonable steps to ensure that information on the Platform is accurate and up to date.
(b) You confirm that the information you provide is true, accurate, and complete.
(c) You may review, correct, or update your personal information by contacting our Grievance Officer.

5. Third-Party User Experience & Analytics Services

(a) We may use third-party services such as Google Analytics, Razorpay, or similar tools to enhance user experience and understand customer behavior.

(b) Such services may collect non-personal or aggregated information including:

Age group
Gender
Preferences and interests

(c) These third parties operate independently under their own privacy policies. You may manage data sharing preferences directly with them.

6. Third-Party Authentication Services

(a) We may allow login or registration using third-party services such as Google or Facebook.

(b) We may receive limited profile information from these platforms in accordance with their respective privacy policies.

7. Security Measures

We implement reasonable security practices including encryption, firewalls, and secure servers to protect your personal data. While we strive to protect your data, absolute security cannot be guaranteed, and you acknowledge the inherent risks of online data transmission.

8. Business Transitions

In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred as part of such a transaction, subject to applicable laws.

9. Transfer of Data

(a) Your information may be stored or processed on servers located outside India.
(b) By using the Platform, you consent to such international data transfers.
(c) Accessing the Platform from outside India may result in data being processed in multiple jurisdictions.

10. Cookies

(a) We use cookies to personalize your experience and improve Platform functionality.
(b) Cookies do not grant access to your personal files or sensitive information.
(c) You may manage cookie preferences through your browser settings; disabling cookies may limit certain features.
(d) Third-party cookies may also be used and are governed by their respective privacy policies.

11. Changes to This Privacy Policy

We may revise this Policy periodically. Any material changes will be notified on the Platform. Continued use of the Platform after changes constitutes acceptance of the updated Policy.

12. Image Uploads

(a) You may upload images for purposes such as product customization, order verification, or customer support.
(b) Images are used strictly for Platform-related functionalities.
(c) Images will not be used for advertising or marketing without your explicit consent.